Shipping policy

Shipping Policy

Last Updated: 20/05/2026

At Maison Ovelle, we are committed to delivering a seamless and enjoyable shopping experience. We proudly offer free shipping on all orders within eligible regions. Please review the information below regarding our shipping process, timelines, and delivery expectations.

Shipping Destinations

We currently ship to customers within:

Canada

If your country is not listed at checkout, please contact us for assistance.

Currency

Order Processing & Delivery Time

We carefully prepare each order to ensure it arrives safely and beautifully packaged.

Order Cut-Off Time

Orders placed before 05:00pm EST will begin processing the same business day. Orders submitted after the cut-off time will be processed on the following business day.

Processing Time

Orders are typically processed within [1–2 business days], Monday through Friday (excluding holidays).

Shipping Transit Time

Once shipped, delivery generally takes [6–8 business days], depending on your location.

Estimated Delivery Time

The estimated total delivery time is [7–10 business days].

Please note that delivery timelines are estimates and may occasionally vary due to weather conditions, carrier delays, customs processing, or other unforeseen circumstances.

Shipping Carriers

To ensure reliable delivery, we work with trusted shipping partners, including:

UPS
FedEx
USPS

Carrier selection may vary depending on destination and shipping availability.

Shipping Costs

Free Shipping

We proudly offer free standard shipping on all eligible orders, with no minimum purchase required.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information so you can monitor your package throughout its journey.

Delivery Delays & Lost Packages

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.

If your package is delayed, lost, or marked as delivered but not received, please contact us at info@Maisonovelle.co m, and our team will gladly assist you in resolving the issue.

Policy Updates

Maison Ovelle reserves the right to update or modify this Shipping Policy at any time. Changes will be reflected on this page along with the updated revision date. By continuing to use our website, you agree to any revised terms.