Billing Terms and Conditions

Here’s a more polished and professional version of your Billing Terms & Conditions:

Billing Terms & Conditions

Last Updated: 20/05/2026

These Billing Terms & Conditions govern all purchases and payment transactions made through Maison Ovelle. By placing an order on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

We offer secure and convenient payment options for our customers. Accepted payment methods include:

Visa
MasterCard
American Express
PayPal
Apple Pay
Google Pay
Afterpay (where available)
Bank Transfer (available for bulk or wholesale orders upon request)

All transactions are processed in CAD.

2. Payment Authorization & Processing

Full payment is required at the time of purchase.
Orders will only be processed and shipped once payment has been successfully received and verified.
If a payment is declined, canceled, or fails for any reason, the order will not be confirmed.
We reserve the right to cancel or suspend orders suspected of unauthorized or fraudulent activity.

3. Pricing & Currency

All prices displayed on Maisonovelle.com are listed in CAD unless otherwise stated.
Prices may change without prior notice.
Applicable taxes, customs duties, and shipping charges will be calculated and displayed during checkout before payment is completed.
Customers are responsible for any additional import duties or local taxes required by their country or region.

4. Secure Transactions

Protecting your payment information is important to us. Maison Ovelle uses industry-standard SSL encryption and trusted third-party payment providers to process transactions securely.

For security purposes:

We do not store full credit card information on our servers.
Payment details are processed directly through secure payment gateways.
We do not have direct access to your complete payment credentials.

5. Refunds, Returns & Chargebacks

Refunds and returns are handled in accordance with our Refund & Return Policy.

Approved refunds will be issued to the original payment method used during purchase.
Processing times for refunds may vary depending on your payment provider or financial institution.
Unauthorized or fraudulent chargebacks may be investigated and formally disputed.

If you experience a billing issue or believe you were charged incorrectly, please contact us before initiating a dispute so we can assist you promptly.

Support Email: Info@maisonovelle.com

6. Fraud Prevention & Order Verification

To protect our customers and business from fraudulent activity, we reserve the right to:

Refuse or cancel suspicious orders
Hold transactions for manual review
Request additional identity verification for high-value or flagged purchases

Failure to provide requested verification information may result in order cancellation.

7. Policy Updates

We may update or modify these Billing Terms & Conditions at any time without prior notice. Any revisions will be posted on this page along with an updated “20/05/2026” date.

By continuing to use our website after changes are posted, you agree to the revised terms.